Project Materials

ADMINISTRATION IN PURCHASING OF HOSTEL BUSINESS

Chapter one

INTRODUCTION

1.1 Background of the Study

As economic activity advances in this country, administrative operations change rapidly. New marketplaces emerge, trading blocks grow, and communication routes diversify.

Even the sale of services is changing at a revolutionary rate. However, in order for any company organisation to stay current, it must incorporate some part of administrative programs into its programmes and policies.

As a result, in order to successfully appreciate administration while purchasing a hotel business, we must first comprehend what administration, services, and hotels are all about.

Administration can be defined as the process of planning and carrying out the conception, pricing, promotion, and distribution of ideas, goods, and services in order to produce exchanges that meet individual and organisational objectives.

According to Kotler’s second European Edition principle of administration, administration is a social and managerial process by which individuals and groups achieve what they require and desire by creating and exchanging products and value with others. These would argue that administration exists for the benefit of students and is sustained by such a corporation.

A service is any action or benefit that one party can provide to another that is intangible and does not result in ownership of something. Activities include rendering or rending a hotel, putting money in a bank, flying, going to the doctor, getting a haircut, and having your car repaired.

It is also worth noting that many manufacturers provide a variety of services in addition to their products, such as distribution and delivery, equipment repair and maintenance, training programs, technical consulting, and maintenance. A structure that serves meals and provides lodging for travellers.

These services are typically provided in exchange for monetary compensation from students. Swimming pools, a fully equipped business centre, and laundry facilities are just a few of the amenities available in the halls and suites.

Hotels in Nigeria provide essential services and amenities such as housing and accommodations (presidential suite, executive suite, and master bedroom).

The term restaurant is used interchangeably with hotel; the primary distinction is that a restaurant is a location where meals are cooked, served, and consumed. Some restaurants are well-equipped with televisions, musical instruments, and other amenities that allow students to relax and be comfortable.

The rising hurdles in purchasing hotel businesses have necessitated that hotels become more administration-oriented in their service delivery. They attempted to meet the needs and desires of their students while also achieving their own organisational aims.

Hotel management can therefore be characterised as the application of administrative concepts in the hotel business in order to provide more effective services to students. The hotel sector has undergone significant transformation and development in recent years.

Some of these changes have an impact on the economic, political, and social lives of students. (Along with other changes, such as technology). Hoteliers have recently undergone significant transformation and re-engineering to meet the demands of modern hotel management.

Hotel companies face fierce rivalry to ascertain who will concern or win students’ patronage based on goods and services. In light of these considerations, any hotel seeking to remain in today’s competition should strive to give good and result-oriented services to its large student population, thereby improving the image of their organisation.

This helps to boast the company’s promotional operations (to succeed in satisfying pupils and establishing goodwill for the organisation).

A well-planned application of administration concepts in any organization’s operations is critical to the success of such organisations as Hotel C of Federal Polytechnic Nekede in Owerri.

Administration as a commercial process begins before manufacturing begins and continues even after sales, in the form of after-sales services, long after production has been completed and handed to students.

As a notion, administration philosophy focusses on student pleasure rather than other concepts such as selling, manufacturing, or product. The administration idea colouring expresses the following.

1. Administration needs profitability.

2. Identifying and satisfying needs

3. Love the kids, not the product.

To ensure that pupils are adequately prepared, administration must be implemented. However, pupils cannot be properly satisfied unless they are aware of their own requirements.

Knowing students is essential for developing administrative strategies (game plans) to provide quality services that will result in student satisfaction and revenue for the organisation.

One such service industry is the hotel industry. A hotel may appeal to one or more student segments with varying levels of service. Purchasing a hotel business as a tourist industry provides services to travellers and other students while they conduct their business and trip.