APPRAISAL OF BUSINESS CONTINUITY PLAN BY FACILITIES MANAGERS IN NIGERIA
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APPRAISAL OF BUSINESS CONTINUITY PLAN BY FACILITIES MANAGERS IN NIGERIA
ABSTRACT
Events all across the world have demonstrated that no commercial facility is immune to calamity. Given the foregoing, sound facilities management practise necessitates a proactive reaction to such situations by developing a business continuity plan (BCP).
This study project aims to evaluate the plans produced by facilities management firms in Nigeria as a backup plan in the event of a disruption in the organization’s business procedures.
As research instruments, a field survey was conducted using a structured questionnaire and oral interviews with stakeholders. The interview included purposeful sampling. Seventy questionnaires were issued, forty-three of which were completed and returned, yielding a 61.4% response rate.
The findings revealed that, while facilities managers in Nigeria are fully aware of their organisations’ risk portfolio, effective steps are not in place to prevent and prepare for any scenario. For example, respondents’ opinions on how frequently BCP is used in facility management show that 65.1% do not use it frequently, and 69.8% agreed that BCP is dependent on client/organization need.
The study’s findings revealed that, even when BCP is in use, it is not proactive; additionally, the resistance of the government and clients to request BCP contributed to the absence of plan creation.
It was suggested that the government make it necessary for all organisations to request that facility managers develop BCPs to guide and prepare for any possibility in the form of catastrophes and their position as part of their financial statement.
Professional entities and associations associated with disaster management should aid organisations by organising workshops, trainings, and awareness campaigns for their personnel.
CHAPITRE ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
While governments, non-profit institutions, and non-governmental organisations also provide important services, commercial organisations must supply products and services on a constant basis in order to satisfy shareholders and survive. Despite differences in goals and functions, all governments can use business continuity planning (BCP).
Business continuity planning, according to Elliot et al (1999), is defined as identifying an organization’s exposure to internal and external threats and synthesising hard and soft assets to provide effective prevention and recovery for the organisation while maintaining competitive advantage and value system integrity.
There is substantial confusion about business continuity management (BCM), and there is currently no widely used approach for assessing an enterprise in this regard (Honour 2001). According to Elliot et al. (1999), there is no structured application of capabilities to directly address the hazards that we face in the current world.
These newly highlighted threats, together with the inherent weaknesses caused by a lack of a systematic approach to BCM, necessitate a more strong and measurable means of defending our continuity management, which is continuity assurance.
Continuity assurance, as the name implies, is concerned with actively planning to avert the threat or mitigate the impact of the act, however this recovery is inherent in the approach presented in this article.
1.2 STATEMENT OF THE PROBLEM
Facility management in developing countries such as Nigeria is fraught with difficulties. Among these include disruptions in corporate operations, delays, and ineffective or low quality service.
This is due to a lack of clarity about such businesses’ risk profile or portfolio, as well as a lack of proactive actions to secure the continuation of vital business operations.
As a result of the aforementioned, the organisations suffer in a variety of ways, such as inadequate or inferior service supply, profit maximisation is severely hampered, and the organization’s reputation suffers as well.
1.3 JUSTIFICATION FOR THE STUDY
One of the eleven (11) basic competences in facility management is emergency preparedness and business continuity. To understand ways and means for efficient facilities management, a holistic assessment of the basic skills is required. For each organisation, whether small, medium, or large, an organisation Continuity Plan (BCP) must be properly implemented.
In view of the foregoing, a critical examination of the preparations that are intended to be put in place by FM in order for business to continue and to limit the negative effects of any disaster on the organisation is warranted.
It is an acknowledged fact that one of the important and necessary conduct for smooth successful and effective management of any facility devoid of any interruption that may have far-reaching impact on the organisation is the implementation of proactive measures to ensure the continuation of critical activities. Given the facilities management practise in Nigeria (being in the development stage), a feedback system or information on how this impor
1.4 GOAL AND OBJECTIVES
1.4.1 Aim
The goal of this project is to assess the business continuity plans created by Nigerian facilities managers in order to provide guidelines and processes for an orderly and timely business continuity.
1.4.2 Intentions
a) To investigate how BCP is applied in facility management in Nigeria.
b) Determine the parameters influencing the efficient use of BCP in facility management by comparing (a) above.
c) To examine stakeholders’/facilities managers’ perceptions on how BCP can enhance effective facility management.
1.5 THE METHODOLOGY
The following subheadings could be used to summarise the approaches utilised:
1.5.1 Review of Literature
Review of related literature on the issue through the use of magazines, journals, conference proceedings, the internet, interviews, and so on. This was done to articulate current knowledge on the principles, procedures, and practise of carrying out business continuity planning in facilities management.
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