COMPUTERIZED HOTEL BUSINESS BILLING SYSTEM.
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COMPUTERIZED HOTEL BUSINESS BILLING SYSTEM.
Chapter One: Introduction
British law defines a hotel as a place where a bona fide traveller can obtain food and shelter if he is able to pay and is in a fit condition to accept it. As a result, hotels charge visitors for food and beverages as well as lodging. In turn, it reserves the right to refuse a traveller who is inebriated, rowdy, unkempt, or unable to pay for the services.
The hotel industry is one of the oldest commercial activities in the world. The first inns date back to the sixth century and were the result of the desire to travel, fueled by the development of the wheel.
The first hotels were run by husband and wife pairs who provided spacious halls where guests could create their own beds and sleep on the floor. The husband and wife combination, as well as his family, offered all cooking and recreational services.
The birth of a well-managed hotel sector occurred in Europe, in the form of chalets and small hotels that offered a variety of services. They were mostly patronised by the nobility of the time.
The actual growth of the modern hotel sector occurred in the United States of America in 1794. The true boom in hotel construction occurred in the early twentieth century.
This period also witnessed the start of chain operations under the direction of E.M stalker. It required significant capital, a large profit, and a trained professional to run the business.
The management business billing of a hotel system was essentially left in the hands of the front desk. The front office of a hotel is the department in charge of the scale of hotel rooms through a systematic manner of reservation, followed by registration and assigning rooms to guests, which was formerly done manually.
This was tedious and inconvenient in hotels that still function manually today. This progressive evolution in hotel business billing systems lasted until recently, when computers were invented as an electronic technique of processing data.
A computer is described as an electronic device that accepts input, manipulates data, and outputs information, which is the output, as required. Computerization of hotel business billing system: a focus on a hotel’s lodging system, and hence the use of a computer in the hotel’s lodging system.
A hotel that uses a computerised system will ensure that the programme has provisions for alternative rates, locations, and particular guest preferences.
Details about each room are maintained in memory, and when a guest registers, the guest list is promptly updated, and that specific room is removed from the list of those available for rent. Because the algorithm is so exact, it is unlikely that two persons will be assigned to the same room.
Background of the study
The accommodation system of Mooted Hotels Limited Enugu began when the hotel opened in 1986. Mooted Hotels Limited inherited three modern hotels when it began operations. There were ninety-three chalets when it was first established.
These hotels were located in Enugu, IMO, and Anambra. However, they have now been renovated with more chalets, better management, and better service.
Muddle properties Limited’s management maintains that the standards available in all of its properties are comparable to those found elsewhere. Each hut comes with a room steward, a hot and cold water tub, and a wall
Wall-to-wall carpeting, air conditioning, television, refrigerator, and intercom. The Cable News Network (CNN) is broadcast in the hotels via satellite dish. The body managing the hotel today at the peak of the management include—
1.The General Manager
2. The company’s accountant.
3.The company secretary.
4.Operational managers
5.The Public Relations Officer
6.The housekeeper.
7.The food and beverage manager
8.There are eighty personnel.
These include both junior and senior cadres.
2.Accounts
3.Restraurant
4.Bar
5.Kitchen
6.Laundry.
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