EFFECT OF E-GOVERNANCE ON STUDENTS’ MANAGEMENT IN AHMADU BELLO UNIVERSITY
ABSTRACT
Apart from the impacts of ICT on the entire societal fabric, one of the goals of
Ahmadu Bello University is to be a renowned and celebrated academic
institution through computerization, multi-media communication and linkage
programmes.
Within this framework, the University established the Institute of
Computing and Information and Communication Technology (ICICT) to handle
issues of computerization and ICT including e-governance. It also among other
things laid a 37km fibre optic network that provides internet access to 70% of oncampus environment.
Over the years however, the e-governance process of the
University seems to be facing some challenges particularly on the issues of
student registration and accommodation. There are perceived inadequacies in
relation to ICT facilities, technical hitches, slow server response, inadequate
staffing of ICICT etc.
The major objective of the study therefore, was to assess
the effect of e-governance on students’ management in ABU for the period 2004-
2014 and with emphasis on student registration and accommodation.
Specifically, the study ascertained the effect of quality of ICT infrastructure;
level of student ICT utilization; and quality of ICICT staff on student
management in ABU.
The study utilized both primary and secondary sources of
data and used questionnaire, interview and observation as instruments for
generating primary data. The data were presented and analysed using descriptive
and inferential statistics.
It was generally revealed that the ICT infrastructure in
the University was of low quality. Also, the level of student ICT utilization and
the quality of ICICT staff were equally low.
The study concluded that the low
quality of ICT infrastructure, low level of student ICT utilisation and low quality
of ICICT staff all have a negative effect on students’ management in ABU.
Among others, it was therefore, recommended that the quality of ICT
infrastructure should be improved to meet the minimum standard; MIS Unit staff
should provide proper orientation to students on portal usage; and that the staff
strength of ICICT be increased and their training be made regular.
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TABLE OF CONTENT
Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi
CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10
CHAPTER TWO
LITERATURE REVIEW – – – – – – -11
CHAPTER THREE
Research methodology – – – – – – -39
Design of study – – – – – – – -40
CHAPTER FOUR
Presentation, analysis and interpretation of data – -48
CHAPTER FIVE
Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69
EFFECT OF E-GOVERNANCE ON STUDENTS’ MANAGEMENT IN AHMADU BELLO UNIVERSITY
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