EFFECT OF STRESS ON EMPLOYEES WORK PERFORMANCE IN AN ORGANIZATION
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EFFECT OF STRESS ON EMPLOYEES WORK PERFORMANCE IN AN ORGANIZATION
Chapter one
INTRODUCTION
1.1 Background of the Study
The workplace of the twenty-first century is a fast-paced, dynamic, and fascinating atmosphere that provides numerous rewards and chances to individuals who work there.
The ever-changing demands of the workplace can lead to increased stress, particularly for those who are constantly under pressure, such as bank employees and medical doctors.
While pressure can help improve performance, it can also cause stress, which has detrimental consequences (1ssa, 2009; Alkhasawneh and Futa, 2013; Santiago, 2003).
According to the Oxford Advanced Learner’s Dictionary 6th Edition, stress can relate to strain, tension, or anxieties caused by unpleasant events in a person’s life.
According to Irene (2006), “job stress is a pattern of reactions that occur when workers are presented with work demands that are not matched to their knowledge, skills or abilities, which challenge their ability to cope” . It is clear from Irene’s description that job stress is mostly related with underemployment.
Stress at work is a relatively recent phenomena in modern life. According to Beheshtifar and Nazarian (2013), it is an inescapable side effect of modern living. The nature of labour has changed dramatically over the last century, and it continues to develop at a breakneck pace.
They have influenced practically every profession, from artist to surgeon, commercial pilot to sales executive. In most cases, occupational stress is caused by negative conditions, such as a formal reprimand from a superior for poor performance.
Beheshtifar and Nazarian (2013) suggest that stress is substantially more common in employees at lower levels of corporate hierarchies because they have less influence over their work condition.
However, pleasant conditions, such as job advancement and relocation to a new area, can cause job stress. Job stress has received a lot of attention recently, particularly in the context of organisational behaviour (Kazmi, 2008; Shahu and Gole, 2008; Nilafar, 2009).
Most research findings indicate that when an individual is stressed, his cognitive performance and decision-making may suffer. Kazmi (2008) researched the influence of stress on job performance and discovered that there is a negative association between job stress and job performance.
Shahu and Gole (2008) investigated if there was a relationship between job performance, job satisfaction, and job stress, and discovered that higher stress levels are associated with lower performance.
Sabir and Helge (2003) observed that the big reforms introduced in the financial sector have had a significant detrimental impact on workers’ professional and personal lives.
antiago (2003) researched the detrimental impacts of internal stress on police performance and concluded that the negative stress that often emerges from organizational settings through inadequate management can be debilitating.
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