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BUSINESS ADMINISTRATION UNDERGRADUATE PROJECT TOPICS

EFFECT OF STRESS ON WORKERS PRODUCTIVITY

EFFECT OF STRESS ON WORKERS PRODUCTIVITY

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EFFECT OF STRESS ON WORKERS PRODUCTIVITY

Chapter one

1.0 Introduction

1.1 Background of the Study

It has been established that job stress has an impact on employee performance. This nation is founded on what is known as attention theory. Simply defined, attention theory states that stress reduces an individual’s ability to concentrate on various tasks.

Anyone who has worked tirelessly to make a deadline understands this dynamic well. It is “standard fare” in basic management training to mention that there is an optimal amount of stress below which employees are unmotivated and above which they are overwhelmed.

Unfortunately, managers that strive to identify the appropriate stress level for their work group typically achieve uneven or even negative results.

Stress is a universal aspect, and people from all walks of life suffer stress. Stress is so universal that it affects employees all over the world, and it has become a big issue for employers, particularly in developing countries where employers are unaware of the effects of stress on employee performance.

Workplace stress is a costly epidemic; Rebecca Maxan noted in her 1999 FDU magazine article that three out of every four American workers described their work as stressful, and the problem is not limited to those shores; in fact, occupational stress has been defined as a “global epidemic” by the United Nations International Labour Organisation.

Stress is present in everyone’s life. Particularly during important life events such as marriage, divorce, or home purchase. However, according to the Holmes-Rachs life event scale, which rates the level of stress caused by such an event

many of the most stressful events are related to the workplace, such as firing, business reorganisations, changes in financial status, line of work, conflict with the boss, variations in work hours or conditions, retirement, and vacations.

Surprisingly, stress is not necessarily a negative experience. It can boost both creativity and productivity. According to Robert Osterman, a psychology professor at FDUS Tecnneck-Hackensack campus, “No one reaches peak performance without being stressed, whether an athlete, an office worker, or a manager.”

The natural pattern of human behaviour is to experience stress-causing tension and then return to a normal realised state. The problem arises when stress is so overwhelming or constant that this pattern is interrupted, implying that stress causes old age.

An internationally applicable measure of occupation stress developed by Osterman, named SWS for Situation (s) work (w) and self (s), encompasses all three dimensions because Osterman says survey that only look at work factors are not giving the full picture.”

For factory workers, stress such as dealing with dangerous heavy equipment or working in an uncomfortable environment, in contrast, office workers are more likely to experience stress that is related to interpersonal relationships.

Occupational stress is not limited to what happens at work; conflicts between the demands of the workplace and family life are becoming more widespread.

According to a poll conducted for the US Department of Labour, ten percent (10%) of married or living with children under the age of eighteen have several work-family difficulties, while another twenty-five percent (25%) indicate moderate conflict.

Every problem has a solution, thus some tactics can be used to avoid or lessen excessive stress. These approaches, along with their practice, make up the process of stress management.

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