EFFECT OF TRAINING AND DEVELOPMENT ON WORKERS’ PERFORMANCE IN NIGERIAN COLLEGE OF AVIATION TECHNOLOGY, ZARIA
ABSTRACT
Training and manpower development are indispensable to the success of any organization as
efficiency in the productivity and performance of an organization hinges on the knowledge,
attitude and skills of the employees of the organization. This dissertation evaluates the effect
of training and development on workers’ performance in the Nigerian College of Aviation
Technology (NCAT), Zaria.
One of the difficulties of training and manpower development is
how to enhance, and measure the effectiveness of training and manpower development
programme.
The subsidiary objectives of the study include: the contribution and impact of staff
training to the enhancement of the job performance of NCAT staff; and to ascertain whether
post-training evaluation of the job performance of NCAT staff improves training effectiveness.
To achieve the objectives of the study, the study adopted the survey research method.
While
primary data was sourced using questionnaires administered to randomly selected employees
of the various Training Schools and Service Departments of the College; text books, journals
and internet materials were employed as sources of secondary data.
The research made the
discovery that though training enhances the job performance of employees, performance
evaluation of trained employees does not enhance, improve or guarantee training transfer.
Furthermore, it was found that the effectiveness of training and manpower is being threatened
and undermined as there are cases of improper identification of employees’ training needs,
and selection criteria of trainees being compromised.
Therefore, we recommend the need for
proper diagnosis of the training needs of employees before employees are shortlisted or
recommended for training programmes.
Training evaluation techniques such as interview,
observation, etc. are also recommended after a given training programme so as to detect and
rectify any deviation from training objectives that are clearly outlined before the
commencement of the training activities
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TABLE OF CONTENT
Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi
CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10
CHAPTER TWO
LITERATURE REVIEW – – – – – – -11
CHAPTER THREE
Research methodology – – – – – – -39
Design of study – – – – – – – -40
CHAPTER FOUR
Presentation, analysis and interpretation of data – -48
CHAPTER FIVE
Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69
EFFECT OF TRAINING AND DEVELOPMENT ON WORKERS’ PERFORMANCE IN NIGERIAN COLLEGE OF AVIATION TECHNOLOGY, ZARIA
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