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EXPLORING THE IMPLEMENTATION CHALLENGES OF COMMUNITY

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The advancement in information and communication technologies (ICTs) over the  last  three  decades or so has created opportunities in al sectors of human society to solve the human development problem. One of the  practical  ways  of exploring  ICTs  to  accelerate  development in remote and underserved communities is through  the introduction  of  the  concepts  of Community Information Centres (CICs). CICs have contributed  to  accelerated  development in the developed world, however investment into CICs  in  Africa  specifical y  Ghana  has  not yielded the expected outcome.

The study therefore explored and described the chal enges confronting the implementation of Community Information Centre (CIC) programme in Ga East Municipality in the Greater Accra Region of Ghana. Four objectives served as a guide in this study namely:

To examine the nature of CIC programme and their functions in Ga East MunicipalityTo explain the source that inform the construction of the ICTs at the CIC in Ga East MunicipalityTo study the process  used  in  the  delivery  and  implementation  of  the  CIC  programme in Ga East MunicipalityTo examine the key chal enges affecting the successful implementation  of  CIC  programmes in Ga East Municipality.

The study  adopted  a  qualitative  approach  relying  on  the  interpretative  phenomenological design specifical y, realistic phenomenological approach to capture the views and lived experiences of participants in the study. A  total  of ten  participants  were  engaged  in  this  study; the participants were put into two separate focused group discussions  in  which  they  discussed about their understanding of their lived experiences on the topic of the study. The study used Interpretative Phenomenological Analysis (IPA). The IPA approach was used to make sense

of the phenomenon under investigation, and explored the meanings participants‟ idiographic experiences held for them. The interpretative phenomenological analytical approach made it possible for the thematic analysis of  the  data.  Four  major  findings  emerged  from  the  theme  in line with the objectives  set  for  the  study  namely:  Firstly,  the  study  revealed  that  users  and centre coordinators of the CIC in Ga East Municipality were likely to approach the use of the facilities differently because  both  held  varied  perceptions  about   the  nature  of  programme offered at the centre.  Secondly,  the  fact  that  the  centre  over-relied  on  foreign  technology without modifications to suit the ICT needs of the beneficiaries may have affected an al – inclusive participation of the  beneficiaries  of  the  CIC  programme  in  Ga  East  Municipality. Thirdly the centre programme also lacked local  content  which  affected the  participation  of majority of the local stakeholders in Ga East. Final y, many beneficiaries of  the  centre  lacked access to the programme of the centre. The  study  therefore  concluded  based  on these  findings that the  centre  may   have   not   been   functioning   properly   as   a   result   of   the   following  chal enges: lack of accessibility of the programme to  the beneficiaries of the centre, inappropriate technology and programme of the centre and the lack of participation of local stakeholders in the implementation of the programme of the centre.

Based on these findings the following recommendations were made including: conducting an assessment of ICT needs  of  the  communities in Ga  East,  adapting  the  technologies  procured for the  centre  and  design  suitable  programmes  to  help  address  ICT  needs  of  beneficiaries. The study also recommended to the management of the  Ga  East  CIC  to  extend  its collaboration efforts  to  private  companies  and  civil  society  organizations  providing  these services and partner with them in the area of capacity building, logistics and operation.

Over the last three decades or so, the world seems to have witnessed tremendous growth in technology creating a new global knowledge driven by Information and Communication  Technologies (ICTs)  (Boateng, 2012).  Countries  al  over  the  world  recognize  the  fact  that ICT has a wide range of potential,  this is apparent  in  the  way  it  has  been  exploited  and  applied in  almost  every  aspect  of  human  life   including   governance,   economics,   agriculture and most particularly education (Gomez, Hunt, & Lamoreux, 1999). According  to  Boateng, (2012),  academic digitization programmes  have  recently  increased   sharply   in   Africa   giving rise to  an astronomical growth in online higher education enrolment and rapid adoption  of self-paced  e-learning,  making  the  continent   one  of  the   most  dynamic   e-learning  markets  in the world. Among the numerous opportunities created by  e-learning  are  administrative opportunities, instructional opportunities, infrastructural  opportunities,  business  services opportunities and student-centred opportunities (Boateng, 2012). Awotwi  and  Owusu  (2010), have indicated that ICTs  have  revamped the  role  of  extension  services  in  providing information, education and decision-making assistance to agricultural producers.

Recent trends appear to suggest that access to information has been greatly  enhanced  through ICTs, creating opportunities like never  before  for  the  youth  and  adults  to  acquire  knowledge  and skil s that make possible continuous  learning  over  their  lifetime  and  improvement  in  their living condition (Boateng, 2012). Therefore ICTs which include  radio  and  television  as  wel as  newer  digital  technologies  such  as  computers  and  the  internet,  have  the  potential  to increase access to learning by helping to overcome barriers  such  as  those  of  cost,  time  and space (Boateng, 2012). Thus, ICT has the potential to enhance education general y and in particularly Non-formal Education (NFE) and Life Long Learning (LLL). The European

Union Memorandum on Lifelong Learning highlighted the crucial role of ICT for active citizenship and employability in the 21st century (Sey  &  Fel ows,  2009).  Furthermore,  the context of globalization and  the  emergent  „knowledge  society‟,  is  creating  increasing  demand for continuing education and growing  awareness  of  lifelong  learning  especial y  in  Africa (Boateng, 2012).

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