HUMAN MOTIVATION AND WORKER PRODUCTIVITY
ABSTRACT
Employees are a company’s livelihood. How they feel about the work they are doing and
the results received from that work directly impact an organization’s performance and,
ultimately, its stability. An unstable organization ultimately underperforms.
The study
had the following objectives: to establish the relationship between motivation and higher
productivity among workers, to find out any relationship between motivational factors
and work of staff and to determine how incentives influence workers approach to work
and their performance.
To achieve these goals, a questionnaire was designed based on the
objectives. The completed questionnaires were processed and analyzed using the Simple
Percentage and Chi-Square.
The findings of this study revealed that alongside monetary
incentives, another key factor in motivating employees is to involve them in the process
aimed at attaining organizational effectiveness because without their co-operation and
support a great deal of managerial energy may be wasted.
The study concluded that
efforts should be aimed at motivating staff of all levels in order to increase productivity
for higher returns. The research made extensive use of both primary and secondary data.
Primary data was obtained by administering a well-structured questionnaire to
respondents in the selected bank.
Interviews were also conducted from the bank to access
the information on incentive package by the bank. GT Bank Ghana’s reports, the Internet,
magazines, trade journals, were collected for the study. This study revealed that the
workers motivational processes in GT Bank have undergone tremendous change since the
organization was established
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TABLE OF CONTENT
Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi
CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10
CHAPTER TWO
LITERATURE REVIEW – – – – – – -11
CHAPTER THREE
Research methodology – – – – – – -39
Design of study – – – – – – – -40
CHAPTER FOUR
Presentation, analysis and interpretation of data – -48
CHAPTER FIVE
Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69
HUMAN MOTIVATION AND WORKER’S PRODUCTIVITY
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