IMPACT OF TRAINING ON EMPLOYEES JOB SATISFACTION

IMPACT OF TRAINING ON EMPLOYEES JOB SATISFACTION

CHAPTER ONE

INTRODUCTION

BACKGROUND OF THE STUDY

In the modern era of technology with increased emphasis on flexible working include employee are rapidly searching for employers who will offer them continued opportunity to develop and update their skill and employees job satisfaction.

Therefore, the nature of technology industry demands that when employees are well trained they will be able to perform the standard training is concerned with imparting knowledge and skill in relation to a job or occupation. Training therefore is a key element of improving employer’s performance.

According to Cole (1886), training increases the level of individual and organization competence and employee job satisfaction.

Training programme may take the form, but the emphasis is based on the training which the main topic of the research, is concerned with acquiring knowledge skill and technological know that on relation to a job.

According to Mullins (1985), he said in order to sustain economic and efficient performance of work forces. It is important to optimize the constitution of employment in the attainment of goals of an organization. The importance of training as center of management has been recognized by leading writers.

According to Drukes, what a manager is uniquely expected to make it to give other vision on ability to perform. A basic operation on the work of superior is to develop people to direct.

Encourage and train subordinate, training necessary for the attainment of goals. The purpose of training is to improve knowledge and skill to change attitude of staff and employee job satisfaction for performance.

STATEMENT OF THE PROBLEM

• • Human Obsolescence and Technological Challenges:The rate of technological change from the early 60’s to the early 80’s has created many new jobs and rendered many old ones obsolete. New jobs often created a need for acquisition of new knowledge and skills. Men become obsolete due to technological advancement, there is often a need to train or retrain displaced workers so that they can remain in the workforce planning for the retraining and employment needs of displaced worker as a result of obsolescence as called “Redundancy Planning”.

• • Environmental Challenges: The necessity for adequate training is partly informed by the environmental challenges and partly informed by other organizational needs. To combat the menace posed by environmental factors training of employee must be intensified. Business must operate in line with the dictate of its environment and it is people with necessary skills and knowledge acquired through training that can meet environmental challenges.

• • Government Challenges: Various legislation and edicts passed by various governments and legislators have posed serious challenges one employee training for instance, the U.S 1964 Civil Right Act and other and discriminating laws requires that all employees be given equal opportunity to participate in training and development programme.

The need to accommodate all employees creates on increased demand for training and development of staff. Training is also a necessity in understanding most of the governmental economic and monetary policies on say, wages collective bargaining, workers compensation, unemployment and equal employment opportunity etc. These programmes have positive impact on the employee job satisfaction at work, and it is the only through training these can be judiciously administered.

OBJECTIVE OF THE STUDY

The objective of the study is to evaluate the impact of training on employee’s job satisfaction. Other objectives include:

• • To examine how successful an employee may perform his duty with or without training.

• • To inform the managers that on-line training is one of the factor that influence eemployee job satisfaction.

• • To train an employee for preparation of employees for promotion to higher level of rank.

• • To encourage worker to keep up in their changing job requirement and require a higher level of academic, technical and professional skill desirably to their condition of services.

To serve as a reminder of what the trained has previously learned. The leading edge in all areas of the company’s operation is attributed to the brands and employee job satisfaction.

RESEARCH QUESTION

• • How does training increase the level of employees job satisfaction of your organization?

• • What is the effect of training on the level of employees job satisfaction of your company?

• • What does your evaluation serve as a basic for?

• • What is the effect of training on the level of productivity of your company?

• • Why does training motivate you?

• • What was the intended aim for the training programme?

STATEMENT OF HYPOTHESIS

H0: There is no significant relationship between public and individual beliefs and training in an organization.

Hi: There is significant relationship between public and individual beliefs and training in an organization.

H0: There is no significant relationship between government policies and training

Hi: There is significant relationship between government policies and training
SIGNIFICANCE OF THE STUDY

The significance of the study is to help throw light the effective on the likely benefit arising to training to both the employee job satisfaction and the employers. Training promotes effectiveness and competence in handling a task as well as better means of working. Better attitude towards organization and customers can be enhanced through training. This research work will be useful to business organization of commendation are rigidly followed.

SCOPE OF THE STUDY

The scope of this research focuses on the impact of training employees on job satisfaction with particular reference to GUINNESS NIGERIA PLC, IKEJA LAGOS.

The study will look at the effect of training employees on job satisfaction in this company.

It will cover several areas of the company’s administration probably the various departments that exist in the company such as administrative, personnel department, marketing department, accounting department, production and engineering departments. All these will be done to determine the impact of training on employee job satisfaction within its internal forces.