JOB DESIGN AND EMPLOYEE JOB SATISFACTION
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JOB DESIGN AND EMPLOYEE JOB SATISFACTION
Chapter one
INTRODUCTION
1.1. Background for the Study
Employees are critical to organisational success. Organisations recognised the value of human resources and attempted to attract, retain, and motivate them in order to achieve organisational goals. According to Onah (2014), the most successful organisations distinguish themselves by how they manage human resources.
Organisations now prioritise employee satisfaction, retention, work enrichment, and job design in order to retain people loyal to the organisation (Abid et al, 2013).
Job design is an important component that has a substantial impact on employee performance. According to Ojohwoh (2011), manpower is an essential component of any enterprise, whether it be industrial, commercial, or educational.
Manpower is the foundation of all resources used, and it is the indispensable means of converting other resources to mankind’s use and benefits, so how well we develop and manage human resources is fundamental; job design is of utmost importance to any organisation,
as it deals with how best to keep employees comfortable in their jobs, up-to-date, resourceful, and versatile; this is expected to ensure optimal and continuous performance of their assigned roles in an efficient Manpower plays a critical part in the long-term success of any organisation or enterprise.
Employee motivation and satisfaction are strongly influenced by the nature and qualities of their jobs. An effective job design encourages an employee’s involvement in work-related activities.
Theories of work design have generally focused on developing or changing the character of an employee’s employment in order to improve their psychological state and thus their performance outcomes.
Job design is the practice of organising work into the activities necessary to complete a certain job. It entails making purposeful attempts to organise tasks, activities, and responsibilities into a unit of work in order to attain specific objectives. It is a fundamental aspect of human resource management.
It refers to the specification of job contents, procedures, and relationships in order to meet technological and organisational criteria, as well as the job holder’s social and personal requirements for employees (Rush, 1971). The goal of work design is to promote job satisfaction and employee quality while also reducing employee concerns such as grievances.
Employee satisfaction refers to whether employees are happy and meeting their desires and needs at work. Employee satisfaction is a measure of workers’ contentment with their employment, whether or not they like it. Spector (1997).
Job satisfaction can be measured in cognitive, emotional, and behavioural dimensions (Hulin and Judge, 2003). According to researchers, job satisfaction varies depending on whether it is measured in terms of feelings about the job or cognitions about the job.
Any organization’s success is determined by a variety of elements. Many organisations in Nigeria have struggled with their operations and general effectiveness as a result of poor job design.
Nestle Nigeria PLC is one of Africa’s major food and beverage firms; hence, the organisation requires a well-structured job design to ensure employee happiness.
1.2. Statement of the Research Problem
Human resources (manpower) are regarded as the most important aspect of any organization’s survival, along with an adequate supply of material and financial resources that are used to achieve the intended goals.
Employees in every organisation want to feel fulfilled in their jobs. The problem with job design came from the fact that, in today’s competitive market, organisations around the world desire to maximise the potential of their employees in order to stay ahead and maintain a competitive advantage. Employees that are bored or dissatisfied with their jobs are less productive.
Nestle Nigeria PLC believes that the ability to acquire and sustain competitive advantage is dependent on the availability of an appropriate work design that allows employees to be satisfied with their jobs.
Managers and scholars have focused their attention on the relationship between work design and employee satisfaction. Against this backdrop, the researcher examines job design and employee job satisfaction: a case study of Nestle Food Company Limited in Lagos state.
1.3. Objectives Of the Study
The purpose of this study was to evaluate the impact of work design on employee job satisfaction at Nestle Food Company Limited in Lagos state. Specific aims are to:
Evaluate the impact of work design on employee job satisfaction at Nestle Food Company Limited in Lagos state.
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