JOB SUPERVISION AND EMPLOYEE EFFECTIVENESS IN MANUFACTURING SECTOR
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JOB SUPERVISION AND EMPLOYEE EFFECTIVENESS IN MANUFACTURING SECTOR
INTRODUCTION
1.1. BACKGROUND OF THE STUDY
Supervisors have come under fire multiple times for their impact on staff effectiveness. Regardless of what critiques are levelled at them, their contributions cannot be overstated.
Supervisors play a crucial role in boosting employee performance by providing knowledge, interpersonal, and technical skills. Without their involvement, companies cannot function effectively.
Mills (1997) stated that supervision has a direct impact on employee effectiveness. Supervisors give tasks and define explicit responsibilities for completing those duties, and they expect accuracy and punctuality from assignees.
Also, supervision provides the correct guidance to persons under supervision, allowing them to take the initiative and take on duties on their own.
Supervision attempts to provide individuals with the information, attitudes, and skills required to be valuable not just to themselves, but also to their immediate community and country.
Employee effectiveness must be regularly assessed and reviewed in order to keep up with changes and advances. Today, supervision appears to be intermittent, and it frequently functions as a token action that fails to fulfil the stated goals.
Supervision is then viewed as a control mechanism tasked with correcting the actions of people and groups to ensure that their performance is in line with plans.
Plans must be developed, but in most circumstances, they will not be met unless activities are monitored and deviations from plans are discovered and addressed as soon as they become apparent.
The purpose of this study is to determine whether supervision helps to promote and enhance individuals’ autonomy in completing duties effectively.
The importance of supervision in improving employee performance in an organisation cannot be overlooked in any country’s growth process. Different authors have defined supervision in different ways based on their intended audience.
Tanner and Tanner (1987) see supervision as an essential component of organised education. This remark is clear in everyday business. Men often strive to provide the finest supervision to maintain workers’ interest and enhance production.
1.2. Statement of the Problem
A critical appraisal of employees’ attitudes towards their jobs leads one to wonder about the level of supervision in Rivers state’s manufacturing sector.
Some people who require the services of manufacturing sector offices believe that staff performance has been unsatisfactory since they must wait for long hours, if not days, before receiving what they require.
According to Wiles (1967), supervision is a useful instrument for promoting good employee performance. It is also understood that there is always a link between supervision and productive work; however, this is only true when the necessary resources and commitment are accessible and used wisely.
Though employee effectiveness is not the only criterion for measuring supervision effectiveness, it is critical that all education stakeholders consider it significant enough to be used as a proxy for measuring supervision effectiveness.
It is widely understood that mechanisms put in place at any institution must be seen to be effective, and that supervisory methods such as monitoring, assistance, and evaluation must be used to ensure that work is being completed.
Records of action plans, monitoring, and follow-up reports reveal that supervision occurs in every unit, but the influence does not appear to be evident in the work lives of employees. Is supervision carried out effectively in the manufacturing industry?
Is this affecting the staff’s performance? Are there any problems or hurdles that supervisors have that prevent them from doing well at work? These considerations encouraged the researcher to investigate “The Effect of Supervision on Employee Effectiveness in The
Manufacturing industry in Rivers state.
1.3. Research Objectives
The precise research aims are:
To identify the nature and practice of supervision in the manufacturing sector of Rivers State.
To investigate the issues experienced in the cause of supervision in the manufacturing sector of Rivers state.
To examine the impact of supervision on the industrial industry in Rivers state.
1.4. RESEARCH QUESTIONS
The following research questions led this study.
What is the nature of supervision in Rivers state’s manufacturing sector?
To what extent does supervision affect employee effectiveness in Rivers State’s manufacturing sector?
What challenges do supervisors confront while carrying out their duties in Rivers state’s manufacturing sector?
1.5 Research Hypothesis
HO1: To investigate the issues experienced in the cause of supervision in the manufacturing sector in Rivers state.
HO2: To examine the impact of supervision on the manufacturing sector in Rivers state.
1.6 Significance of the Study
The study’s significance stemmed from its investigation into the quality of supervisory methods and staff competency. The study also looked at the current degree of supervision provided by the four frontline Assistant Directors.
Aside from that, the research, as the first of its kind in the directorate, would go a long way towards improving supervisory work in order to encourage effective and efficient employee performance.
Industrial authorities will also receive insight into the current status of monitoring within the various units. Such efforts will also boost employee effectiveness, raising the municipality’s performance standards.
Finally, the study will contribute to the current literature on supervision and employee effectiveness for the benefit of both the academic community and the general public.
The suggestions presented will hopefully be useful in policy decisions that emphasise the significance of good supervision and foster an organisational climate that supports pleasant supervisor-supervisee interactions and allows for regular and mandatory supervisory sessions.
1.7 Scope and Limitations of the Study
The study focused on employees in the manufacturing industry in Rivers state. The manufacturing sector was chosen for Rivers state personnel because they play an important role in societal development.
Furthermore, monitoring, along with its supporting counselling section, would better prepare the workers to carry out their jobs as planned.
Due to financial and time constraints, the study was limited to Rivers state. Furthermore, only fifty respondents were contacted within the region. Not all questions were properly addressed, and some questionnaires were not returned by respondents.
Aside from that, several respondents were unwilling to give details. Despite the predicted issues, the information gathered was cross-checked to confirm its quality and validity.
1.8 Operational Definition of Terms
Supervision: The act or function of overseeing something or someone. A person who undertakes supervision is a “supervisor”, but does not usually have the formal title of supervisor. The individual receiving supervision is referred to as the “supervisee”.
Employee: This term refers to workers and supervisors who work for a firm, organisation, or community. These people are the organization’s staff. In general, anyone employed by an employer to undertake a certain job is considered an employee.
Employee effectiveness is the degree to which objectives are met and specified problems are solved. In contrast to efficiency, effectiveness is assessed without regard for costs, and while efficiency means “doing the thing right,” effectiveness means “doing the right thing.”
Manufacturing sector refers to those industries that are involved in the manufacturing and processing of things and engage in either the creation of new commodities or value addition.
1.9 Organisational Profile
The findings were reported in five chapters. The first chapter examined the study’s history, the research issue statement, research objectives, research questions, a brief methodology, the study’s importance, scope, limitations, and organisation.
The second chapter focused on a review of the literature relevant to the study. These details were gathered from the internet, as well as documents, both published and unpublished, such as books, journals, and newspapers, that contained relevant information about the subject under consideration.
The third chapter discussed the methodology utilised for data gathering and analysis. The sampling strategy was also discussed. The fourth chapter included data presentation, result analysis, and discussion. Chapter five focused on the study’s summary, conclusion, recommendations, and proposals for future research.
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