ROLE OF MANAGER IN SMALL SCALE BUSINESS ORGANISATION
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ROLE OF MANAGER IN SMALL SCALE BUSINESS ORGANISATION
ABSTRACT
This study investigates the role of the manager in small-scale business organisations, with a focus on Top Paint Limited Lagos. The research used a survey research design.
A well-structured questionnaire was prepared and distributed to responders. A sample size of twenty (20) was recruited from the study population. The sampling was conducted using a simple random sampling technique.
The data collected was presented in tables and evaluated using simple percentages. The formulated hypothesis was tested using the Chi-Square approach. It was discovered that there is a considerable association between manager impact and small-scale organisational performance.
Recommendations were made that it is beneficial to the organisation to hire well-motivated and experienced managers at all levels of management. Organisations should combine the right skill with the right roles and duties, in other words,
the right person should be engaged in doing the right job at the right time. It is also critical that management rewards performance in order to encourage managers to apply their skills to the fullest extent possible in achieving the firm’s goals.Chapter one
INTRODUCTION
1.1 Background of the Study
The manager is the lifeblood of the organisation. The manager ensures that the organisation performs to expectations. He must also guarantee that the firm archives its mission and goals.
To do so, the manager performs specific functions and duties such as organising, controlling, directing, coordinating, and leading. The manager may be an entrepreneur, or he may not be; however, the manager must always aggregate the firm’s resources in order to achieve the firm’s goals.
To carry out these duties, the manager must have particular abilities, such as interpersonal skills, people skills, conceptual skills, people skills, technical skills, and so on.
Some managers display these talents very well, while others only reasonably. There are three degrees of management within a company organisation: top management, middle management, and lower management.
Managers conduct diverse skills and obligations at different levels of management.
This study investigates the roles, abilities, and functions of small-business managers at various organisational levels. It also investigates how each talent and job contributes to the organization’s health and goal attainment.
1.2 Statement of Problem
Most SMEs in Nigeria fail within the first five years of operation, with a lesser fraction going extinct between the sixth and tenth years. Only roughly five to ten percent survive, thrive, and grow to maturity.
Many factors have been discovered that contribute to the premature mortality of SMEs. Key among them are insufficient capital, irregular power supply, infrastructural deficiencies (water, roads, etc.), and poor management.
Most SMEs lack structure; one employee may occupy two or three positions in order to cut costs. The business owner usually holds the manager job and is referred to as the MD/CEO; whether or not he has the skills, he directs the organisation depending on his capacity.
Small-scale organisations confront management challenges because they cannot afford to hire an expert to meet the organization’s aims. This research aims to investigate the function of managers in small-scale business organisations and give answers to the aforementioned issues.
1.3 PURPOSE OF STUDY
The purpose of this research is to investigate the role of managers in small-scale commercial organisations. The objectives of the research are to:
· Examine how managers contribute to the success of small businesses.
· Determine if managers can motivate staff to attain organisational goals.
· Determine if goal-setting can be accomplished without the manager.
1.4 Relevant Research Questions
Based on the aims of this study. This research aims to answer the following research questions.
i. Is there a link between a manager’s impact and small-scale organisation performance?
ii. Do managers motivate people to attain organisational goals?
iii. Does the management receive credit for the organization’s success?
1.5 Research Hypothesis
The research hypothesis listed below has been developed and will be tested during the study process.
Ho: There is no substantial association between manager impact and small-scale organisational performance.
H1: There is a considerable association between manager impact and small-scale organisational performance.
1.6 Scope and Limitations of the Study
This research will focus on managerial responsibilities, roles, and contributions to the success of small-scale organisations. The research focuses on a small manufacturing firm (TOP PAINT LIMITED) in Abule-Egba, Lagos.
The study will discover the basic limiting criteria of a successful small-scale business.
Limitations
The following are expected to be barriers to the effective conduct of this research effort.
a) The time frame within which the investigation must be finished.
b) Financial constraints.
c) Inaccessible and inadequate data.
d) Combining project work with other activities is another difficult chore that may limit my ability to thoroughly cover research materials.
Nonetheless, I feel that the restrictions listed above will have no bearing on the research study’s reliability or validity.
1.7 Significance of the Research
This research is important for small business owners because it provides an adequate solution to the underlying problem of managing a business to achieve organisational goals.
It is also academically significant since future academics may use the information presented here to improve existing material and develop ideas.
Practicing managers in small-scale organisations may use the findings and methodology of this study to inform their daily decisions.
1.8 Historical Background of the Study
Top Paints Limited was founded in 2005. The company is located in Lagos’ Abule-Egba area. Working in paint laboratories provided valuable experience that led to a career in the paint industry. The company began with emulsion paints solely.
In 2009, the company began production of gloss paint. Today, the company produces water-based paints (emulsions), oil-based paints, silky sheens, semi-gloss, and gloss paints. Top Paint, with a team of twenty-five, is capable of meeting its customers’ requests.
We sell engineering products as well as paint to building contractors. Our capacity enables us to meet the needs of any customer. Top Paints sells directly to stockists.
1.9 Definition of Terms
For this study, the following definitions were used:
Manager: a person responsible for controlling or running an organisation or group of employees.
Management is the organisation and management of a business’s activities in order to achieve stated goals.
Small Enterprise: An enterprise whose total cost, including working capital but excluding land costs, is between ten million naira (N10,000,000) and one hundred million naira (N100,000,000), has a workforce of eleven (11) to seventy (70) full-time employees, and/or has a turnover of not more than ten million naira.
Medium Enterprise: A company with a total cost of more than one hundred million naira (N100,000,000) but less than three hundred million naira (N300,000,000), a staff of between seventy-one (71) and two hundred (200) full-time workers, and/or an annual turnover of no more than twenty million naira (N20,000,000).
NASME: Nigerian Association of Small and Medium Enterprises, an umbrella organisation for all SMEs.
The Manufacturers Association of Nigeria (MAN) is the official association of Nigeria’s manufacturing companies.
NACCIMA: Nigerian Association of Chambers of Commerce, Industry, Mines, and Agriculture is an association of numerous chambers of commerce in Nigeria.
NASSI: Nigerian Association of Small Scale Industries is the umbrella association of all small-scale enterprises in Nigeria.
DFIs: Development Financing Institutions are companies involved in project and development financing, such as the Bank of Industry (BOI).
SMEs: Small and Medium Enterprises are those firms that fit the definitions provided above.
SMEDAN: Small and Medium Enterprise Development Agency of Nigeria
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