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OFFICE TECHNOLOGY AND MANAGEMENT UNDERGRADUATE PROJECT TOPICS

STUDY OF EFFECTS OF FRUSTRATION ON NIGERIAN SECRETARIES

STUDY OF EFFECTS OF FRUSTRATION ON NIGERIAN SECRETARIES

 

Project Material Details
Pages: 75-90
Questionnaire: Yes
Chapters: 1 to 5
Reference and Abstract: Yes
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CHAPTER ONE

INTRODUCTION

1.1 The Background of the Study 

I don’t know how many individuals approach life with an adventurous mindset. Observing the world around you, you can make out the anxious expressions on people’s faces as they ride the buses or cars to school or work in the morning. Many people who seem terrible will also be there. Dissatisfaction with one’s employment is the sole cause.

Although I am limiting my research to the workplace, I do not think it is an exaggeration to say that human frustration has its roots in the biblical story of Cain and Abel. Since then, I have heard of frustration in many settings, including classrooms, homes, and individuals.

Some Nigerians can’t help but sing about how frustrated they are with their jobs. As an example, it’s understandable that a worker might feel frustrated if they have been working for five solid months without getting any kind of money or compensation.

Beginning at the base of Udi Hill on the Enugu escarpment in 1916, coal mining in Nigeria has a long and storied history. Production of coal has been steadily increasing since its inception and peaked between 1955 and 1959, when yearly production reached a maximum of one million metric tonnes.

Up until the late 1960s, all of Nigeria’s energy needs were met by the coal sector, which gave birth to the country’s first set of businesses. Among these are the Nigerian Railways, the Nigerian Cement Company, and the National Electric Power Authority (NEPA), which was once known as the Electricity Corporation of Nigeria.

As oil of commercial quality was discovered in Nigeria in the late 1950s, coal’s prominence in the country’s energy mix began to wane. The civil war that broke out in Nigeria between 1967 and 1970, during which time all of the country’s coal mines were abandoned, further accelerated this fall.

Since the late 1960s, when the oil industry in Nigeria began to boom, the government has focused too much on this one sector, leading to the country’s near-total dependence on oil for both revenue and energy needs, while solid fuel coal, an alternative energy source, has been neglected.

utilising only gas, fuel oil, or dieses to generate power, even NEPA has insisted on a policy of not utilising coal. In the 1970s, fuel oil and subsequently gas replaced coal at the Ijora Coal fired power station, and in 1990, the coal fired power station a

t Oji River was permanently shut down. This is in contrast to the situation in nations that enjoy abundant energy resources, like uranium, coal, gas, crude oil, and other similar materials.

At least half of the power in these nations comes from coal. We are crossing our fingers that the country’s ongoing privatisation efforts in the upstream energy sector will help rectify this imbalance in its energy mix.

A government organisation noted for its coal manufacturing capabilities, the Nigerian Coal Corporation Enugu has been around for a while. The company employed a large number of Nigerians.

The employees were still irritated despite everything. Consequently, the impact of frustration on organisation secretaries will be the primary focus of this research.

1.2 The Statement Of The Problem

People are frustrated when they are unable to achieve their life goals, no matter how noble those goals may be. One of the many issues that Nigeria Coal Corporation Enugu has been dealing with is the non-payment of salaries to employees, including secretaries.

This leads certain state and non-state actors to do illicit activities inside the group, such as selling off group assets. Because of this, a number of employees, notably secretaries, have found new employment opportunities elsewhere.

To their supervisor and those in their immediate vicinity. And others who have nowhere else to turn end up dead from starvation or destitution. Ultimately, productivity drops as a result of all these negative impacts.

1.3 The Purpose Of The Study

This study’s objective is to

1. The first step in resolving secretaries’ frustration is to pinpoint its root causes.

2. Find out if secretaries’ working conditions are the source of their frustration, or

3. Bring attention to the issues of dissatisfaction and propose solutions to improve secretaries’ job satisfaction in Nigeria.

1.4 Research Questions

To begin with, how can we eliminate the things that annoy people?

(2) What is the most practical approach to resolving the issue of frustration at Nigeria Coal Corporation?

The next question is, “How can we re-engage the employees who have been impacted by this frustration?”

1.5 The Scope of the Study

Restricted to the Secretaries of Nigeria Corporation in Enugu, this study examines the consequences of frustration on their work.

1.6 significance Of The Study

Finding out what makes a secretary frustrated and how that frustration manifests in the workplace is the crux of this research. Managers whose job it is, among other things, to make sure their secretaries have the best possible work environment will find this an invaluable resource. It is believed that this research work will serve as a useful reference for prospective secretaries.

 

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