Project Materials

STUDY OF THE ATTITUDE OF SECRETARIES TOWARDS THE USE OF MODERN OFFICE MACHINES IN SOME SELECTED COMMERCIAL BANKS (A Case Study Of Enugu Urban)

ABSTRACT

The perspective of secretaries on the utilisation of contemporary office equipment is the focus of this research. While working on this project, we spoke about how these new office machines will affect secretaries’ efficiency. An additional emphasis of the research report was the significance and utility of these state-of-the-art office machines. A comprehensive literature analysis was conducted to get a final determination regarding the aforementioned goals. Simple average and percentage are the statistical methods that are utilised. The data analysis revealed that secretaries are more efficient and productive when they utilise contemporary office equipment. The secretaries also find satisfaction in their profession thanks to modern office gadgets. Secretaries are able to do a better job in their varied offices thanks to new office technologies. The study’s authors argued that secretaries would be better prepared to seize opportunities if they stayed abreast of technology developments.

CHAPTER ONE

INTRODUCTION

Background of the Study 

The idea of an electronic office has captured many people’s imaginations, and the media has given it extensive publicity in the corporate and government sectors.

Technological advancements have had a profound impact on office labour, beginning with the concept of an automated office during the industrial revolution and continuing with the rise of the paperless office, both of which are posing serious challenges to long-established norms in the workplace.

We are living in a computerised or technological era, and there have been many changes in the equipment used in modern offices. Some people believe that these machines, such as telex machines and electronic typewriters, pose a threat to the secretarial profession and could eventually replace secretaries entirely in corporations and government agencies.

With this claim, we want to learn how secretaries really feel about and react to using these modern office machines. If secretaries are negative about it, then it’s clear that office work won’t be done perfectly and efficiently, and the companies or government parastatals will suffer because the secretaries can’t handle the machines.

On the other hand, if secretaries are positive, then the companies or parastatals will benefit. The secretaries will benefit greatly from these sophisticated technologies, and it will be clear that these devices are just robots that need human operation to accomplish their tasks.