STUDY OF THE NEGATIVE IMPACT OF TECHNOLOGICAL DEVELOPMENT ON THE SECRETARY IN A MODERN OFFICE.
Need help with a related project topic or New topic? Send Us Your Topic
DOWNLOAD THE COMPLETE PROJECT MATERIAL
STUDY OF THE NEGATIVE IMPACT OF TECHNOLOGICAL DEVELOPMENT ON THE SECRETARY IN A MODERN OFFICE.
ABSTRACT
This study was conducted to examine the fate of secretaries as technology advances. This study’s data collection instruments include a questionnaire, an oral interview, and observation.
The scope of the investigation includes three banks in Umuahia, Abia State. Union Bank, Standard Trust Bank, and First Bank of Nigeria Plc. The data were gathered from sample secretaries at the aforementioned banks and analysed using percentages.
The findings of the analysis revealed that all of this technological innovation has helped to improve the actions of secretaries in the officer, boosting their productivity and job security.
However, based on the summary and conclusions, it was advised that secretaries undergo training in order to effectively utilise this sophisticated equipment. Also, their training process will continue even if a new machine is introduced in the future.
Furthermore, secretaries should not be terrified of this new machine, nor should they fear being displaced; rather, they should accept it and regard it as a tool that will help them do their jobs more accurately and efficiently.
Chapter one
INTRODUCTION
1.1 Background of the Study
Secretaries are usually highly useful to management in achieving organisational goals in the Nigerian economy, both public and private. With the advancement of technical know-how in our modern establishments, there is a growing demand for complex and advanced technology in Nigerian organisations.
In light of the foregoing, the purpose of this research is to identify the negative impact of technological development on secretaries in modern offices.
Secretaries are classified into several categories, including executive secretaries, company secretaries, confidential secretaries, legislative secretaries, and others.
Each of them is replaced with well-articulated and defined functions and roles that are explained in detail. This study focuses on the role of the executive secretary, who is engaged by a firm and reports to an officer in the executive cadre.
A secretary can be defined as someone who has learned the fundamentals of secretarial skills such as shorthand and typewriting, as well as adequate knowledge and practical experience in office procedures. Depending on the purpose of the organisations, a secretary could mean anything to anyone.
However, secretaries execute some basic duties that constitute the basis of their identity in an organisation. These functions are:
a. initiating relevant correspondence on all regular topics, and preparing letters as authorised.
b. Obtaining pertinent information from appropriate sources for office use.
c. Follow up on her boss’s diary every day.
d. Interacting with visitors and phone callers about topics in which the secretary is knowledgeable.
a. Preparing the boss for meetings, entertainment, and so on.
Despite the importance of secretaries’ jobs, they nevertheless require current office technology to carry them out properly.
Need help with a related project topic or New topic? Send Us Your Topic