THE EFFECT OF JOB DESIGN ON SECRETARIES PERFORMANCE (A CASE STUDY OF ETHIOPE WEST LOCAL GOVERNMENT COUNCIL)

THE EFFECT OF JOB DESIGN ON SECRETARIES PERFORMANCE (A CASE STUDY OF ETHIOPE WEST LOCAL GOVERNMENT COUNCIL)

CHAPTER ONE

INTRODUCTION

1.1 The Background of the Study

When responsibilities are clear, workers are more likely to enjoy coming to work each day. Enhanced efficiency and output are the end outcomes. When employees aren’t happy with their jobs because they don’t seem engaging or compelling, it’s time to restructure the job according to what workers have to say.

Expanding one’s employment responsibilities can help one acquire new skills, boost one’s earning potential, and expose one to more varied and exciting experiences.

Enhanced skill set—Job expansion benefits both the company and the employee by allowing them to work on a wider range of projects. A person’s earning potential is boosted because, with all the new skills they acquire through job expansion, they are better equipped to negotiate a higher compensation when they seek employment elsewhere.

Diverse Workloads: When workers acquire new skills, businesses can cut costs by lowering the number of workers needed to do the same amount of work. The downside is that this process might lose some of its lustre after a while, when the expanded job responsibilities start to feel routine.

This, in turn, can cause a comparable decline in motivation and job satisfaction, all while increasing the expenses and levels of training. ‘Job creep,’ the gradual expansion of a task over time, is another name for an uncontrollable increase in work.

Companies form with the express purpose of achieving certain objectives. Organisational aims are accomplished by means of its members. Indeed, a company’s people are its most valuable asset. Their work was the deciding factor in whether a company succeeded or failed. Having employees do a good job is a top priority for management.

Therefore the human aspect must be managed appropriately for positive impact on productivity via providing of a goal. Structure, design, or tailoring of jobs to achieve organisational goals is known as job design. Organizations needs employment designed that will boost their performance and assist them reach their self-esteem.

An organization’s performance is directly and significantly affected by the job design in terms of how jobs are structured, designed, or coordinated. In order to achieve organisational goals and meet the requirements of those who work there, job design considers the content, functions, and relationships of occupations.

It was also demonstrated that in order for a secretary to reach her full potential and contribute to the organization’s objectives, she requires a well-designed work.