Project Materials

ANALYSIS OF THE PERFORMANCES OF MODERN SECRETARIES IN IBETO GROUP OF COMPANIES

ABSTRACT

The purpose of this research was to examine the evolution of secretarial professions across time. The study’s main finding is that we need to compare the efficiency and output of secretaries from different eras. Given the rapid pace of technological advancement in today’s corporate world, it is necessary to draw parallels between the two. Therefore, the participants in this study were secretaries and business executives of IBETO GROUP OF COMPANIES in NNEWI. The researcher surveyed a number of relevant literatures to lay the groundwork for the investigation and provide theoretical context. A standardised questionnaire was developed to gather data, following the guidelines provided by the review. The researcher used Likert’s 5-point summated rating scale, which is a basic percentage, to analyse the data after it was collected. Unlike their predecessors, who were typists, modern secretaries are required to have a bachelor’s degree or above. This is one of the study’s most important conclusions. An advanced degree from an accredited secretarial school is essential in today’s competitive job market for secretaries. That is why it is essential for modern secretaries to be well-versed in the management of contemporary workplaces. So, secretaries now are very different from secretaries in the past. Modern secretaries need specialised education and certification before they can hold their own in the professional world. Secretaries in today’s businesses need to be able to quickly pick up new techniques, therefore this is a prerequisite. The following suggestions were put forth after careful consideration of the points brought forth in this study. Modern secretaries need to be adaptable and open to new ideas. They should be well-versed in the ways computers are used and used in today’s corporate world. Modern office technology and equipment may greatly improve secretaries’ efficiency and effectiveness, which is why business organisations should invest in them.

CHAPTER ONE

INTRODUCTION

1.1 The Background of the Study 

The Latin word “sectrum,” meaning secret, is the ultimate source of the English term “secretary,” according to Onasanga S.A. B (1990). One who is entrusted with the confidence and secrets of a superior was originally what it meant.

The word was “secretaries” in both Middle English and Latin. The French word “secretaries” denoted a trust between the thirteenth and sixteenth centuries.

Also, “someone who transcribes or arranges for another” acquired the administrative definition of the word. A person engaged by a public body, a firm, or an individual to write instructions, letters, dispatches, public or private papers, records, and the like was defined in a much more expansive way in the first millennium Webster Dictionary by 1847.

An official whose job it is to oversee the operations of a specific government agency, such as the secretary of state, is known as a secretary.

This term “secretary” has come to mean “someone who types correspondence” or “someone who takes dictation” in mainstream usage. According to the International Association of Administrative Professionals (IAAP), the word “administrative professionals” is the best way to characterise the modern office support staff who handle information management and administrative tasks.

The secretarial profession has been around for as long as humans and the natural world itself. There was an inherent requirement for a well-known individual to fill this position because principals needed someone they could confide in and rely on with sensitive information.

Even before the Roman Empire was founded, secretaries were already in use in Rome. They were typically well-educated individuals who served as trusted counsellors and took dictation.